Cymraeg Member Services & Support Coordinator
Hours: 16 hours per week.
Duration: 18 months
Interviews: Interviews will be in the week beginning 6th February 2025.
Location: Based in the UK, working remotely with the capacity for occasional travel for work and meetings in England, Wales and Scotland.
Working days: This is a 2 day a week role (16 hours/week).
Remuneration: £32,448.00 per annum*, pro rata annual salary for 2 days (16 hours) per week; £12,979.20.
Application Deadline: 31st January 2025
Role overview and job description:
The LWA now has over 2400 members across England, Scotland, Wales and Northern Ireland, and we continue to expand and recruit more members and supporters. Part of our vision is to improve the livelihoods of our members. A gap in our provision towards this aim has been an offering of more direct support and services which have to date been variable and dependent on geographical and sector limitations, often based on available grant funding.
Over the growth of the LWA there have been many ideas of services we can offer members and where support is needed and what the LWA is best placed to offer as a grassroots member-led alliance. Ideas to date have included offering advice and support around planning, fundraising, business development, tenancy negotiations, conflict mediation, employment law and more. There have also been desires to establish services such as insurance packages, pension schemes, bulk buying discounts and more tangible member benefits.
The purpose of this role is to investigate what a coherent services and support offering to our membership could include, what it would look like and how it could be financially viable.
The role will entail first conducting a feasibility study for support and services – including;
- Mapping the current offering by the LWA and other organisations in the movement
- Conducting research with our members of their needs and analysing the findings
- Market research of identified areas for potential services and support
- Investigate potential for peer to peer models of support vs bought in expertise
- Bringing in external expertise as needed
- Based on findings, creating a detailed, costed and scheduled project plan
The outputs of the role would be:
- A well thought out and modelled business/project plan detailing the cost and benefits of a membership support and services offer
- A finance plan – whether through a fundraising strategy, an overhaul of our membership fee structure or other income generation ideas.
- A costed out timeline for next steps and implementation
- Role description(s) and support for recruitment process
- Presentation of the findings of the feasibility study to membership, training and operations team, and sign off of the project plan by the coordinating group
We are seeking a confident and skilled community facilitator, researcher and project manager with business planning experience who understands the complex issues and dynamics surrounding food, farming, forestry and landwork in the UK.
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